Returns & Exchanges
We want you to be completely satisfied with your Oscar Deen eyewear, which is why we offer a 14-day return window for all items in their original, unworn condition. Whether you need a different frame or a full refund, our process is designed to be as seamless as our classic silhouettes.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the frames you wish to return or exchange.
- 2.Pack Your Frames
Carefully place the eyewear back into its original Oscar Deen protective case and shipping box, ensuring all cleaning cloths and documentation are included.
- 3.Affix the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package, covering any previous delivery markings.
- 4.Drop Off and Track
Hand your package to the designated courier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of arrival.